• 01-Jun-2021 to 30-Jun-2021 (MST)
  • Chandler, AZ, USA
  • Competitive Compensation Package
  • Full Time

Medical and Dental Benefits

Quality Control Specialist - Career Growth Opportunity

We provide the training, tools, resources, and support to make an immediate impact in the mortgage industry.

Our Story:

In 2015, a few people in Gilbert, Arizona got together and had a meeting of the minds. These highly ambitious, shameless, and somewhat naive individuals came up with a crazy idea. What if we could recruit, train, and develop the best talent in the Southeast Valley to help us become a leader in transforming a $3+ Trillion dollar industry? What if our team could help bring mortgage lending from something filled with archaic processes, complacent attitudes, and a status quo that's ridden with poor borrower experiences to something innovative, scalable, and much, much more efficient? What if we did our jobs so well that every single customer didn't feel the anxiety and pain of purchasing a home that they would have in years past? The last question we asked ourselves: What's stopping us?

That's when we started CheerLending. Our mission is to eliminate the friction in mortgage lending and real estate transactions. We're a small group of people with an ambitious growth plan for the next 10 years and beyond. As we climb toward our common goals, we work in collaboration that's more tightly knit than any other organization serving the industry. What truly separates us is that we're humble enough to know we don't have all the answers, we're foolish enough to set the bar higher than our peers, and we're hungry enough to do whatever it takes to solve any problem that comes at us.

We love challenges; new challenges make us tingle inside. No matter what the position or title, every team member is empowered to make business decisions. On a daily basis, we fail often, fail fast, and recover even faster. Our resilience is unsurpassed and our ability to remain agile keeps us on a consistent path to success. That is ultimately what preserves our stability and longevity even as the mortgage and real estate markets show volatility. We're not interested in slowing down due to a "market condition," so our focus is to continue to build our foundation of solid A-players on the team. This way, we, and only we, dictate our limitations.

To be upfront, our employment selection process is rigorous for a company our size. We're not an easy company to get hired at. The select few that make it in, however, thrive. We don't look at "head count" as a determining factor of success. Rather, as we continue to grow, we want to ensure every team member remains a high contributing factor to the success of the organization. Right now, it feels as if we reach a team milestone every single day at the office. And that's a helluva great feeling we aren't willing to compromise.

If you're looking for an uncapped career within a ginormous industry that needs a lot of help, then this might be a good fit for you. What we're doing at CheerLending would not only be more challenging than anything you've taken on thus far in your career, it would be the most rewarding as well. Sound like your cup of tea? If so, we invite you to apply for our Quality Control Specialist career opportunity.

A glimpse into your daily life at CheerLending:

  • Conduct satisfaction survey phone calls and emails
  • Compile quality assurance and performance scorecards for Operations Team Members
  • Follow-up with clients to ensure feedback resolution
  • Track client gift packages
  • Assist with keeping clients engage with Company after loan has funded


  • High school diploma or GED required
  • Excellent communication and customer service skills
  • Proficiency with all MS Office applications (Word, Excel, Outlook, etc.)
  • Proven success working in fast-paced, high volume environments
  • Precise attention to detail

Additional Requirements:

  • Sense of humor
  • Inquisitive mind
  • Passion for learning
  • Resourceful and nimble


  • Competitive compensation package
  • 100% Company paid medical insurance
  • Company sponsored Dental Savings Plan
  • Paid holidays and unlimited PTO
  • Tuition reimbursement
  • Company sponsored professional workshops for career development
  • Gym membership reimbursement plan
  • Casual dress code
  • Enthusiastic, results driven and team-oriented work environment
  • Career growth opportunities and upward mobility - Earn a promotion in less than a year!

CheerLending is an e-verify employer. Quality Control, Quality Assurance, Sales Assistant, Admin Assistant, Administrative

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